If you have an issue with an order or have questions of any kind, contact Becky Forkel at ministrytoyouth@gmail.com.

She’ll be happy to help you.

While you’re here…

Here’s a list of questions you might have about our resources:

1. After purchase, how do I get the resources?

If you made a purchase on or after February 5, 2016 then here’s what happens after you place an order.

After purchase, you’ll automatically be directed to a page to download all your resources. You’ll also be automatically emailed a link to the download page, with username and password.

Be sure to look in your spam or promotional folder if you didn’t get that email.

If you need to access your downloads, go here:

https://ministrytoyouth.fetchapp.com/orders

You’ll need to enter your order # and email in order to access your files.

If for any reason you can’t access your downloads, then simply contact Becky at ministrytoyouth.com and she’ll be happy to take care of you.

 

2. I downloaded the files, but cannot open and/or view anything in it.

Keep in mind that you do need software to open and view the zip files.

You can download a free “trial” version of WinZip, which will enable you to view/open everything in a zip file.

If you’re on a PC. then go here to download WinZip for PC

If you’re on a Mac, then go here to download WinZip for Mac

If you’re on an iPhone or iPad, go here to download Winzip for iPhone & iPad

3. What do we believe?

All our lessons are theologically broad enough for all church denominations (and non-denominations). We stay central to the core truths of Christianity and don’t focus on denominational differences.

View Statement of Faith Here

3. Can I share the download links with my team?

Of course you can. We just ask you don’t share it with others outside of your church.

4. Can I get the resources as a physical product rather than a download?

No, our resources are only available as a download. We don’t offer any resource on our website as a physical product.

5. I placed an order, but am having issues viewing or downloading the resources.

Contact Becky at ministrytoyouth@gmail.com and she’ll be happy to help you.

6. Do I need a PayPal account to order the bundle?

No. You can use any credit card. But if you do have a paypal account, you can pay that way as well.

7. I ordered a big bundle, did I win a prize?

We announce all our prize winners on the bundle page by the next day at noon Eastern U.S. time.

8. Why didn’t I get an email with receipt and/or download links?

Here are the two most popular reasons this happens:

You could have entered the wrong email or different email at checkout.

The email when to your spam folder. Be sure to check there if you haven’t already.

If this happened to you, contact Becky at ministrytoyouth@gmail.com and she’ll be happy to help you.

 

37 thoughts on “Contact Us

  • October 23, 2015 at 12:57 pm
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    If I order the $99 bundle and taxes are not included – why was I charged $148 for bundle that is advertised for $99? What else was charged

    Reply
    • October 23, 2015 at 2:36 pm
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      Phyllis,

      You ordered the combo bundle, which included…

      Huge Youth Ministry Bundle – $89

      plus…

      Jr High Bundle – $59

      Total – $148

      You were directed to this “promo” screen right after you clicked the “buy now” button, which gave you the opportunity to purchase both or just the $89 bundle):

      http://ministrytoyouth.com/junior-high-bonus

      If that was an oversight on your part, or…

      …If you felt that page was not very clear, we’re happy to refund you the extra $59.

      Just let me know.

      And if you did think that page wasn’t clear enough, please let me know. I don’t want anyone else to not understand what’s going on.

      You can contact me at nickyd456@gmail.com

      Reply
  • November 26, 2015 at 2:07 am
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    I already purchase the lesson bundle on a promo and we will be using those lessons for our Sunday School.

    However, I also want to have a separate lesson for our BIble Study suitable for youth. Do you have any suggestion?

    Reply
  • April 8, 2016 at 3:19 pm
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    If I already own a few of the lessons included in this bundle, is there a way to swap out for others, or do I just have multiple copies?

    Reply
    • April 10, 2016 at 2:35 pm
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      Yes! No problem. After purchase just send me, Nick, an email at nickyd456@gmail.com and we’ll hook you up!

      Reply
  • May 3, 2016 at 12:53 pm
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    Hello- I purchased a bundle on 4/13 for $99. Can you please email me the receipt? I have misplaced it and our business office is in need of it.
    On another note, I attempted to save the email to refer back, created a folder and when I went back it was gone. Is there a way to resend the content to me? Is the only way to keep the info by downloading the whole file?
    Thank you,
    Tracy

    Reply
  • May 25, 2016 at 7:49 pm
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    Hi,

    I bought the bundle on April 8th and have misplaced the email. My computer died and now all my downloads are gone. Is there anyway to get the email resent?

    Reply
  • August 9, 2016 at 7:49 am
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    Hey Nick, I am a Youth & Young Adult Pastor in Newfoundland Canada. I’ve been in ministry for 5 years now and am always looking for new material to teach on. This is an amazing initiative and I want to thank you for your generosity in offering stuff free to us Youth Pastors! It means a lot! I hope God blesses you tremendously for the work you’re doing!

    Much love,
    Jon Collins

    Reply
    • August 10, 2016 at 11:48 am
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      Jon, awesome. Thanks so much for your encouraging words. Really appreciate it 🙂 So happy to help.

      Reply
  • August 12, 2016 at 12:26 pm
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    Hey guys,

    Love your stuff. I got in on the bundle offer today that included $99 credit to the Jr. High Store. When the order went through, I didn’t see that credit. Did I miss something?

    Thanks,

    Keep up the great work

    Reply
    • August 12, 2016 at 4:50 pm
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      Hi Roy, no you didn’t miss anything. Becky will email everyone tomorrow (Saturday) with the promo code. We have to wait till everyone orders today. Just hang tight.

      Reply
  • August 16, 2016 at 2:55 pm
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    Nick,

    Does your material follow any type of scope and sequence?

    Thanks!

    Reply
    • August 17, 2016 at 4:02 pm
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      Todd, no they don’t really follow a scope and sequence. What you see is what you get.

      Reply
  • August 19, 2016 at 8:32 am
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    Gave email address, attempting to download article “How to Reach the Most Ex…” . Receive email from Ministry to Youth in my mail box. Click to get pdf of article, takes me straight back to introductory web page asking for my email address to download. Tried 4 times, same results. Can’t download, wants to sign me up again and again.

    Reply
    • August 19, 2016 at 9:36 am
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      Brent, Becky will email you today to resolve the issue. Thanks for letting us know about this. We’re on it.

      Reply
  • August 19, 2016 at 10:10 am
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    I ordered the $99 Huge Bundle last week. I was looking for the breakout that was part of the advertisement that showed some lessons as Youth and some as Sunday School. It is no longer available on the site. Can that information be emailed to me, as I need it for the purchase records here at the church.

    Reply
  • September 12, 2016 at 3:41 pm
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    I have not recieved my order please. Order was placed on 8/18/16. Thank u for a response..
    Janette

    Reply
  • October 6, 2016 at 8:45 am
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    Just a heads up. We played a game with the Study Set Apart Lesson 1 and ended up with a pretty good nose bleed. The game was called “Bull in the Pen”. It was fun but not without injury.

    Reply
    • October 7, 2016 at 1:47 pm
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      Oh my…so sorry that happen. Thanks for the heads up. We really appreciate that.

      Reply
  • November 4, 2016 at 8:12 am
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    I will like to buy your products for Youths. I do not want to buy the autumn bundle, but have access to all your teachings.

    How much will it cost.

    Reply
  • January 13, 2017 at 11:37 am
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    If I purchase the bundle, how long do i have access to all the material?

    Reply
    • January 13, 2017 at 2:13 pm
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      You have until January 2018 to download it from us, but should you need assistance in the future, we are always happy to help!

      Reply
  • January 14, 2017 at 1:54 pm
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    Hello,
    I lead a ministry reaching young incarcerated males in juvenile detention centers. A lot of times, I find that videos help them relate to the topic before we start a discussion. We are also only allowed to bring limited supplies (and nothing messy) into the facilities for games. Do you think that this bundle would still benefit me?
    Thanks!

    Reply
    • January 15, 2017 at 6:41 pm
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      Thanks for the question! This bundle would be a great fit for you. There are tons of games and many of the series contain lessons with links to video clips. Take a look at the free samples listed on the Huge Youth Ministry Bundle page and see what you think! – http://ministrytoyouth.com/huge-youth-ministry-bundle. If you think of anymore questions, feel free to email us at ministrytoyouth@gmail.com. Thank you!

      Reply
  • January 22, 2017 at 10:44 pm
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    Hi.

    I am trying to view the podcast/ video, “how to help teenagers navigate social media”, episode 14. I would like to use for bible study at the end of this week. Can you please tell me what I am doing wrong. The circle just spins around non-stop when I hit the play button for that video. Can you help me with how to view it please.

    Thank you

    Reply
  • March 9, 2017 at 3:49 pm
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    I sent an email to BeckyForkelministrytoyouth@gmail.com less than 10 minutes ago it was returned as un-deliverable, it was in regards to a bundle I purchased 8/16/16. I have been able to access the lessons I’ ve used so far but today I tried to access the Easter Curriculum, box came up saying “files corrupt and cannot be opened” since Easter is approaching I would like to use the lessons. Hopefully someone can me help me.
    Thanks, Kathy

    Reply
  • May 11, 2017 at 4:07 pm
    Permalink

    Hey there, I am looking for lessons that are downright simple. To a teenager who knows nothing but the name of this Jesus dude. What lessons do you have already/could have in the future that relate to that?

    Reply

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