Contact Us

 

If you have an issue with an order or have questions of any kind, contact Becky Forkel at ministrytoyouth@gmail.com.

She’ll be happy to help you.

While you’re here…

Here’s a list of questions you might have about our resources:

1. After purchase, how do I get the resources?

If you made a purchase on or after February 5, 2016 then here’s what happens after you place an order.

After purchase, you’ll automatically be directed to a page to download all your resources. You’ll also be automatically emailed a link to the download page, with username and password.

Be sure to look in your spam or promotional folder if you didn’t get that email.

If you need to access your downloads, go here:

https://ministrytoyouth.fetchapp.com/orders

You’ll need to enter your order # and email in order to access your files.

If for any reason you can’t access your downloads, then simply contact Becky at ministrytoyouth.com and she’ll be happy to take care of you.

What if I placed an order before February 5, 2016?

We recently switched the company that delivers our digital products after an order is placed.

Therefore, your original download link no longer works.

You were recently emailed a new download link, which will enable you to access all the lessons and/or games you ordered.

If you cannot find that email, then contact Becky Forkel at ministrytoyouth@gmail.com, and she’ll be happy to help.

2. I downloaded the files, but cannot open and/or view anything in it.

Keep in mind that you do need software to open and view the zip files.

You can download a free “trial” version of WinZip, which will enable you to view/open everything in a zip file.

If you’re on a PC. then go here to download WinZip for PC

If you’re on a Mac, then go here to download WinZip for Mac

If you’re on an iPhone or iPad, go here to download Winzip for iPhone & iPad

3. What do we believe?

All our lessons are theologically broad enough for all church denominations (and non-denominations). We stay central to the core truths of Christianity and don’t focus on denominational differences.

View Statement of Faith Here

3. Can I share the download links with my team?

Of course you can. We just ask you don’t share it with others outside of your church.

4. Can I get the resources as a physical product rather than a download?

No, our resources are only available as a download. We don’t offer any resource on our website as a physical product.

5. I placed an order, but am having issues viewing or downloading the resources.

Contact Becky at ministrytoyouth@gmail.com and she’ll be happy to help you.

6. Do I need a PayPal account to order the bundle?

No. You can use any credit card. But if you do have a paypal account, you can pay that way as well.

7. I ordered a big bundle, did I win a prize?

We announce all our prize winners on the bundle page by the next day at noon Eastern U.S. time.

8. Why didn’t I get an email with receipt and/or download links?

Here are the two most popular reasons this happens:

You could have entered the wrong email or different email at checkout.

The email when to your spam folder. Be sure to check there if you haven’t already.

If this happened to you, contact Becky at ministrytoyouth@gmail.com and she’ll be happy to help you.

 

31 Comments

  1. If I order the $99 bundle and taxes are not included – why was I charged $148 for bundle that is advertised for $99? What else was charged

    • Phyllis,

      You ordered the combo bundle, which included…

      Huge Youth Ministry Bundle – $89

      plus…

      Jr High Bundle – $59

      Total – $148

      You were directed to this “promo” screen right after you clicked the “buy now” button, which gave you the opportunity to purchase both or just the $89 bundle):

      http://ministrytoyouth.com/junior-high-bonus

      If that was an oversight on your part, or…

      …If you felt that page was not very clear, we’re happy to refund you the extra $59.

      Just let me know.

      And if you did think that page wasn’t clear enough, please let me know. I don’t want anyone else to not understand what’s going on.

      You can contact me at nickyd456@gmail.com

  2. I already purchase the lesson bundle on a promo and we will be using those lessons for our Sunday School.

    However, I also want to have a separate lesson for our BIble Study suitable for youth. Do you have any suggestion?

  3. If I already own a few of the lessons included in this bundle, is there a way to swap out for others, or do I just have multiple copies?

  4. Hello- I purchased a bundle on 4/13 for $99. Can you please email me the receipt? I have misplaced it and our business office is in need of it.
    On another note, I attempted to save the email to refer back, created a folder and when I went back it was gone. Is there a way to resend the content to me? Is the only way to keep the info by downloading the whole file?
    Thank you,
    Tracy

  5. Hi,

    I bought the bundle on April 8th and have misplaced the email. My computer died and now all my downloads are gone. Is there anyway to get the email resent?

  6. Hey Nick, I am a Youth & Young Adult Pastor in Newfoundland Canada. I’ve been in ministry for 5 years now and am always looking for new material to teach on. This is an amazing initiative and I want to thank you for your generosity in offering stuff free to us Youth Pastors! It means a lot! I hope God blesses you tremendously for the work you’re doing!

    Much love,
    Jon Collins

  7. Hey guys,

    Love your stuff. I got in on the bundle offer today that included $99 credit to the Jr. High Store. When the order went through, I didn’t see that credit. Did I miss something?

    Thanks,

    Keep up the great work

    • Hi Roy, no you didn’t miss anything. Becky will email everyone tomorrow (Saturday) with the promo code. We have to wait till everyone orders today. Just hang tight.

  8. Gave email address, attempting to download article “How to Reach the Most Ex…” . Receive email from Ministry to Youth in my mail box. Click to get pdf of article, takes me straight back to introductory web page asking for my email address to download. Tried 4 times, same results. Can’t download, wants to sign me up again and again.

    • Brent, Becky will email you today to resolve the issue. Thanks for letting us know about this. We’re on it.

  9. I ordered the $99 Huge Bundle last week. I was looking for the breakout that was part of the advertisement that showed some lessons as Youth and some as Sunday School. It is no longer available on the site. Can that information be emailed to me, as I need it for the purchase records here at the church.

  10. Just a heads up. We played a game with the Study Set Apart Lesson 1 and ended up with a pretty good nose bleed. The game was called “Bull in the Pen”. It was fun but not without injury.

  11. I will like to buy your products for Youths. I do not want to buy the autumn bundle, but have access to all your teachings.

    How much will it cost.

    • You have until January 2018 to download it from us, but should you need assistance in the future, we are always happy to help!

  12. Hello,
    I lead a ministry reaching young incarcerated males in juvenile detention centers. A lot of times, I find that videos help them relate to the topic before we start a discussion. We are also only allowed to bring limited supplies (and nothing messy) into the facilities for games. Do you think that this bundle would still benefit me?
    Thanks!

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